Greyhound Package Express policy change
Please note effective 2/06/09 all GPX orders now will be C.O.D. in addition to a $15 handling fee.
Here is some information related to the policy change:
1. Customers will be able to pay for the shipping charge at the GPX customer service desk. There will be a $3 surcharge that GPX collects. This is on top of the Nitroprint courier/handling fee.
2. The location supervisor may have to process the payment. It may take 20-30 minutes for the payment process. Credit or Debit will be faster than cash or checks.
3. Check the hours of operation of the terminal you will have us ship to Seattle's GPX terminal closes at 9pm for instance. After the terminal closes, you may be able to pick up your package and pay for it through Greyhound customer service. This is what most customers do; however, it is not guaranteed they will retrieve your package if they are short staffed. Using Priority shipping does not mean that it is mandatory for Greyhound customer service agents to retrieve your package.
4. Customers may open an account through greyhound from which we can send their packages; however, the account needs to be dedicated to the Portland location. If you use the GPX service regularly we recommend this as a means to decrease the processing time of picking up packages.
Depending on your general proximity to Portland, Greyhound is a great option when you need your job the same day or same night it ships. Here are the two most common GPX services:
GPX Standard - The economical choice for non-time sensitive shipments with time estimates ranging from one to seven business days based on distance.
GPX Direct - The best choice for time-critical delivery. Schedule your shipment to arrive same-day or overnight, guaranteed. GPX Direct can deliver door-to-door, counter-to-counter, or a variation of both via scheduled line haul or dedicated courier.
The GPX Direct schedule is as follows (same day or night service is highlighted, be sure to check with Greyhound for any schedule changes or updates):
|Departing Portland||Arriving at Destination|
|Oregon Greyhound Stations|
|Washington Greyhound Stations|
|California Greyhound Stations|
In most cases you can select GPX Standard instead of GPX Direct and it will still make the next bus out; however, it must be noted this is not guaranteed. You should contact Greyhound for any questions and schedule updates.